Data Security

Fe77 Privacy Policy — How Your Data Stays Protected

Fe77 places the highest importance on the security of your personal data. This privacy policy clearly sets out — what information is collected, how it is used, and how you can stay in control.

Last Updated: January 2026

The Key Pillars of fe77's Privacy Policy

How your data is kept secure — a quick overview

Encrypted Storage

All your personal data is secured with 256-bit SSL encryption. No hacker or third party can access it.

Never Sold to Third Parties

Fe77 will never sell your personal information to advertisers or any third party. That's our commitment.

In Your Control

You have the right to view, correct, or delete your data at any time by contacting our support team.

Minimal Data Collection

Fe77 only collects information that is necessary to operate the service. We never ask for data we don't need.

Regular Security Audits

Fe77's systems undergo regular security audits. Any vulnerabilities identified are addressed promptly.

Immediate Breach Notification

In the event of a security breach, affected users will be notified via email and SMS within 72 hours.

This Privacy Policy applies to all services offered on the fe77 platform — including the website, mobile app, and customer support.
1

Introduction & Commitment

Fe77 is a trusted online betting and gaming platform in Bangladesh. We believe that great games and bonuses alone aren't enough — earning user trust is just as important. The foundation of that trust is ensuring your personal information is fully protected.

This privacy policy is designed so you clearly understand — what information fe77 collects about you, how it is used, who it may be shared with, and how you can stay in control of your data. By using fe77, you confirm that these terms are clear and acceptable to you.

fe77's Core Commitment: Your data will never be sold or misused. Protecting your privacy is our responsibility.
2

What Information We Collect

Fe77 collects two types of information — what you provide voluntarily and what is collected automatically while you use the platform.

Data Type Example Collection Point
Identity Information Name, date of birth, NID number During Registration & KYC Verification
Contact Information Mobile number, email address At Registration
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Usage Data Login time, betting history, preferred games While using the platform
Technical Information IP address, device type, browser Automatically at each session
Financial information (such as payment numbers) is fully masked before storage. No staff member can view the complete number.
3

Purpose of Data Use

Fe77 uses your data solely for specified purposes. No information is ever used for unrelated activities.

  • Account Management: Account registration, login, and identity verification.
  • Transaction Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving your issues quickly and accurately.
  • Security Assurance: Preventing fraud and unauthorized access.
  • Legal Obligations: Meeting regulatory and compliance requirements.
  • Service Improvement: Making the platform more user-friendly.
  • Personalized Experience: Showing you relevant games and offers based on your preferences.
Please note: You can opt out of marketing communications at any time. Contact support or click the unsubscribe link in any email.
4

Data Retention & Security

Fe77 uses industry-leading technology to protect your data. Our servers are always secured with up-to-date security measures.

  • TLS 1.3 encryption is used for all data transmission.
  • All stored data is protected with AES-256 encryption.
  • 24/7 firewall and intrusion detection systems are active on all servers.
  • Staff access to data is role-based — those who don't need it simply can't see it.
  • Regular penetration testing and vulnerability assessments.

Your data may be retained for up to 5 years after account closure for legal and compliance purposes, after which it will be securely deleted.

5

Data Sharing Policy

Fe77 never sells your data. However, limited information may be shared in specific circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, and similar services to process transactions.
  • Legal Authority: Providing information in response to a court order or government investigation is a legal obligation.
  • Security Partners: Partnered with trusted security firms to prevent fraud.
Before sharing any information, only the minimum necessary details are disclosed. Your full profile is never shared.
6

Cookie Policy

Fe77 uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Essential Cookies Performance Cookies Functional Cookies
  • Essential Cookies: Required to maintain login sessions and verify security — cannot be disabled.
  • Performance Cookies: Used to identify where issues are occurring on the site.
  • Functional Cookies: Remembers your language preferences and settings.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain services.

7

Your Rights

Fe77 fully recognizes your rights over your personal data. Your rights are outlined in detail below:

Right to Access Information

You can find out what information fe77 holds about you at any time.

Right to Correction

If any of your information is incorrect, you can request a correction. It will be resolved within 7 business days.

Right to Erasure

If you close your account, you can request deletion of all data beyond what is required by law.

Data Portability

You can request a copy of your data in a portable format (CSV/JSON).

Object to Processing

You can object to your data being used for marketing or non-essential purposes.

Restrict Processing

You may request that data processing be temporarily restricted under certain circumstances.

How to Exercise Your Rights: Email us at support@fe77.ws or reach out via live chat. After identity verification, we will respond within 14 business days.
8

Minor Protection

Fe77 does not collect or store data from anyone under 18. Age is verified at registration, and additional proof may be requested if there is any doubt.

If a minor is found to have opened an account, it will be closed immediately and all associated data permanently deleted. Parents or guardians can contact our support team regarding this matter.

9

Privacy Policy Updates

Fe77 may update this Privacy Policy from time to time. For any significant changes:

  • Advance notifications will be sent to your registered email.
  • The "Last Updated" date at the top of the page will be changed.
  • For major changes, you may be asked to re-confirm your consent upon logging in.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend reviewing any change notifications when they arrive.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Privacy Officer: fe77 Data Protection Team
Email: privacy@fe77.ws
General Support: support@fe77.ws
Live Chat: Available 24/7 (bottom-right of the platform)

An initial response will be provided within 48 hours of a complaint being submitted, with full resolution aimed for within 14 business days. fe77 takes every privacy complaint seriously.

Your data is safe — get started now

Your privacy is fully protected at fe77. Join a trusted platform and enjoy with complete peace of mind.

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